About VIPA911

VIP Assist (VIPA) offers emergency and care services to business and leisure travellers into Southern Africa. VIPA’s focus is on the wellbeing of all its members.

We all know, in business - it’s not what you know, but who you know. VIPA members can rely on a network of “friends” in all levels of business and government, established by VIP Assist’s founders over many years. We pride ourselves to “do whatever it takes” to serve our members.

Many things can go wrong when travelling abroad, just as they do when travelling from home to work. VIPA’s comprehensive services are tailored specifically to today’s unpredictable travel environment. VIPA Members can travel “cared for” while in Southern Africa, and be assured that HELP is only a phone call away. For Any traveller who is unfamiliar with their environment, VIP Assist is a must!

As experts in the field of Crisis Management, the services of VIPA are called upon not only by travellers, but also by many other organisations in the Travel Trade, Airlines, Hotels, Bed and Breakfasts, Guest houses and even everyday South Africans make use of VIP Assists expertise and contacts.

VIPA911 – A friend in need is a friend in deed

To co-ordinate its services, VIPA established the VIPA911, 24/7 SPOC (Single Point Of Contact), allowing members to make one easy phone call when assistance of any nature is needed, 24 hours a day, 365 days a year. Our state of the art Crisis Management Contact Centre in Cape Town, and world class Assistance Coordinators are equipped to handle any situation members may face (emergency or otherwise).

VIPA911 NEVER SLEEPS, SO YOU MAY DO SO, PEACEFULLY.